Return & Refund Policy
At Babodecor, every piece is created with care, and we want you to feel just as confident when it arrives in your home. If something isn’t quite right, we’re here to help — simply reach out within 7 days of receiving your order, and our team will take care of you.
Cancellations
Once an order is placed, we begin processing it immediately to ensure fast preparation and delivery.
- Orders can be canceled within 24 hours of purchase
- After 24 hours, the order may already be in production or shipped and cannot be canceled
- Custom, made-to-order, or clearance items cannot be canceled once processing begins
If you need to request a cancellation, please contact us as soon as possible:
📧 service@babodecor.com
Return Conditions
To ensure every customer receives products in perfect condition, we kindly ask that returned items meet the following requirements:
- Returned within 30 days of delivery
- Unused, uninstalled, and in original condition
- Free from scratches, damage, or signs of installation
- Returned in original packaging with all parts included
- No writing or damage on packaging
- Clearance, liquidation, and final-sale items are not eligible for return
Please note: items that do not meet these conditions may not be eligible for a refund.
📦 Return Shipping Addresses
Please make sure your return is sent to the correct address based on your location:
🇺🇸 United States Return Address
Receiver: 1004-WBLFT
Address: 13777 Bee St Suite 180.-LFT
City: Farmers Branch
State: TX
ZIP Code: 75234
Phone: 18662149478
🌍 International Return Address
Recipient: Babodecor
Tel: +86 158 5006 2365
Address: Universe Commercial Building, No. 187 Nanda Road, 12th Floor
District: Panyu
City: Guangzhou
Province: Guangdong
Country: China
Zip Code: 511430
Return Shipping Notes
- Original shipping costs are non-refundable
- Return shipping costs are the responsibility of the customer
- A $30 shipping adjustment per package will be deducted from the refund
If the return is due to our error (damaged or incorrect item), we will cover all related costs.
Damaged or Missing Items
We carefully package every order, but in rare cases, damage may occur during transit.
If your item arrives damaged or missing parts:
- Please contact us within 3 days of delivery
- Include clear photos of the product and packaging
We will arrange a replacement or suitable solution as quickly as possible.
Contact Us
If you need assistance at any stage, we’re here to help.